Frequently Asked Questions

     
       Do I have to get more than one estimate?
             You are NOT required by law to obtain more than one estimate.
         
       Can I choose my own repair shop, or does my insurance company decide?
          You have the right to choose your repair shop; your insurance company CANNOT force you to go to a particular shop.
         
       Do you work for me or my insurance company?
          We work for YOU, not your insurance company, and we will repair your vehicle professionally and to your complete satisfaction.
         
       Why are there occasional differences in repair estimates?
          Differences in repair estimates are common. A lower estimate may not include all necessary work. If you are not sure why one estimate is different from another, please ask us.
         
       Do you warranty the repair work completed on my vehicle?
          We have a limited lifetime warranty for repairs done at our shop.
         
       Does GEAB negotiate my insurance claim on my behalf?
          We will negotiate your claim with your insurance company in YOUR best interest.

    Always remember, we work for you and we are relentlessly focused on your complete satisfaction.  Schedule an appointment to get a free estimate today, or contact us for general questions. 

    Customer Feedback

    "You guys do excellent work and are very courteous and honest. You explain things thoroughly and you stand behind your work."  - B. Chelchowski

    "My car was ready when promised and was actually cleaned!  I received several phone calls keeping me apprised of the progress - the work was well done."  - V. Dunbar

    "Excellent service - both pre and post the work being done.  I'm very happy with your work and service!"  - G. Hallisath

    "You guys are wonderful.  Thanks for your service and expertise!"  - M. Culhane

    "Your work was outstanding, your service was excellent, and your timeliness was perfect! I couldn't be happier with the experience. I hope I don't need you again, but if I do I will be back!"  - K. King